Other
FAQs regarding the Website
We have provided answers to FAQs regarding the website for which we receive many inquiries from customers.
Why is member registration required?
On this site, the company provides samples of products to customers who have registered as members for their consideration.Members can also download exclusive materials containing detailed technical information about products.Registration is free, so please go ahead and register.
How do I request a sample?
To request a sample you must first register as a website member.
Please see here for details.
How long will it take for product samples to arrive after I have requested them?
Depending on the samples we have in stock, in some cases it may take longer. Please contact us.
Can anyone request a sample?
We accept sample requests from companies. For customers working in research or education, please register in the name of your educational or research organization.
(For various reasons, we may not be able to accommodate your request in some cases.)
Will you answer product questions?
Please use the Inquiry Form if you have questions about our products.