About Web Members

Password Reset Procedure

If you have forgotten your password for the Kitagawa Industries Special Product Website, you must reset your password. The following explains how to reset your password.

Resetting Your Password

1.Go to the Login Page

Please click the Login button in the menu at the top of the page to go to the Login page.

1.Go to the Login Page

2.Go to the Password Reset Page

Please click the Forgot Your Password/Reset Password link above the Login button.

2.Go to the Password Reset Page

3.Submit Your Registered Email Address

Please input your registered email address and click the Send button.

3.Submit Your Registered Email Address

4.Check Your Incoming Email

A password reset email will be sent to the address that you input. Please click the URL in the email to go to the Password Reset page.

4.Check Your Incoming Email

5.Setting a New Password

Please enter a new password on the Password Reset page and then click the Change button.

5.Setting a New Password

6.Password Reset Complete

Your password has been reset. You can now use your new password.

6.Password Reset Complete

Who have forgotten the resistered mail address.

If you hae forgotten the resistered mail address, please contact us.

Kitagawa Industries Co., Ltd. (Promotion Department)
101-0065
3-2-1 Nishi-Kanda, Chiyoda-ku, Tokyo
Tel: 03-3222-8432
Fax: 03-3222-7539